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Telephone Conference Services Recommended

by Lee Simonson 

 

Telephone conference services are becoming a valued resource in improving communications and cutting expenses and are being recommended as a way to advance projects in business and organizations.

 

Because a conference call service is so easy to set up and use, it is becoming an increasingly popular way to enhance communications among working colleagues, salespeople and prospects, and project coordinators.

 

There are numerous phone conference call services that can be found online and while they all use the same basic technology, they compete on price and customer service. Once you sign up with a telephone conference service you will be emailed your account information. The account information will include the conference call-in number that everyone invited to the conference will call, along with a moderator (host) and participant (guests) passcode.

 

You'll need to decide if you want an account that offers unlimited usage for one flat rate a month with a non-toll free call-in number, or an account that charges per minute for a toll free number. Since most people have free long distance included on their cell phones, businesses or home phones, flat rate teleconferencing service is very popular. On the other hand, if you are using the conference bridge for sales calls with prospects, offering them a toll free number is more convenient and professional.

 

Here is a quick rundown on how it works:

 

Those calling in on the moderator passcode have access to several features. (Yes, more than one person can call in on the moderator passcode.) The most popular feature involves a "lecture mode" where everyone in the conference call is muted except for those who call in on the moderator code. This is very helpful in eliminating the distracting background noises coming from the participants, which can be anything from vacuum cleaners and fire sirens to televisions and dogs barking. You just never know where people are calling from.

 

When you set up your conference call account, you can opt for several no-cost options and preferences which include things like music on hold which delays the conference until the moderator logs in, audible beeps of participants coming in and out of the conference, and an automatic hang up feature which disconnects everyone as soon as the last moderator hangs up. 

 

Depending on the service, you can also receive at no charge, the ability to log into your conference account online and monitor the conference in real time by watching participants entering and leaving the conference. You can identify the callers by the Caller ID numbers they have which are posted on your website. It's a great way to see who is on the call and the number of callers.

 

Other feature instructions, including such controls as volume and locking the conference to prevent others from joining you, are included in your original email.

 

High level conferencing involving professional operator conference calls can also be obtained. Operators can call out to your list of participants and be placed into the conference. Operators can also coordinate question and answer sessions, introductions and monitor the call for other requested services. The service costs more but it is the premiere conferencing service and many businesses, especially law firms, utilize it for clients and associates.

 

In summary, telephone conference services are readily available and an easy fit into your business or organization. They are much more cost effective than traditional face-to-face meetings and are saving organizations of all sizes time and money.

 

You can get more information about telephone conference services here: http://www.24conference.com/flatrateteleconference